POLICIES

OUR POLICIES

Our policies and procedures are available at your request at any time from our head office or management. 

Recruitment policy 
 Adults & children Safeguarding policy & procedures 
 Complaint procedures 
 Confidentiality policy 
Challenging behaviour 
Training Matrix & induction 
Service User handbook 
Staff handbook 
Risk Assessment 
Raising concern / reporting
Whistleblowing 

EQUALITY, DIVERSITY & INCLUSION STATEMENT 

We are committed to building a diverse workforce that is equitable and inclusive. We have due regards to our duties under the equality Act 2010 and all its characteristics as laid within the Act, we have a diverse workforce that underpin our values of zero discriminative culture. Our staff are inducted in the values of equality, diversity and inclusion in the delivery of care and treatment towards our service users and stakeholders. 

We are committed and promote safe care and treatment towards our service users and maximise positive service user experience without fear, harassment, prejudice, abuse or any form of discrimination including but not limited to the following protected characteristics; 
  • Religion, 
  • Race, 
  • Sexuality, 
  • Gender, 
  • Sexual orientation. 
  • Marriage and Civil partnership
  • Pregnancy and maternity 
  • Disability 
  • Gender reassignment      
We strive in ensuring everyone including service user and stakeholders are treated equally and inclusively.